Catching customers, holding customers is now more difficult than ever. Anything and everything can be copied, or duplicated. Beyond the issue of more competition, it makes it more difficult to develop ‘ownership’ of a customer. The challenge is to give customers extra value.
It's so wonderful to have a connection to a World Champion Jeff Horn through his wife Joanna Horn who for the last 6 years has helped change people's live for the better at Sarina Russo Apprenticeships.
Diversity is our strength and our Indigenous Coordinators will be 'out and about' this NAIDOC Week to continue to promote a culture of reconciliation and to drive social change, particularly amongst our wonderful employers.