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We met in approx 1980 when we discussed me teaching travel in the early days of your Institute. At the time I was with British Airways (Sales and Marketing) and often away from Brisbane, so I introduced my colleague Robin Middleton who taught for you.
So much has happened for us both since then and I’m thrilled to see your success. I’ve had an amazing life, notwithstanding a few ups and downs the last of which led me to unemployment and Centrelink after a voluntary redundancy from the APS in Canberra and return to Brisbane.
Now the reason for my email. I chose my provider to be Sarina Russo Job Access at Mitchelton.
I’d like to thank and commend your staff there, in particular Michelle Watson. I also had contact with Sarah, Darryl and Davida as well as a very beneficial session with Lauren. I was able to observe how your people treated each person who came through the Sarina Russo Job Access door courteously, professionally and without judgement. Your people are, quite simply, outstanding!
For me, the whole issue of unemployment and reaching the stage of requiring Centrelink financial assistance was humbling, humiliating and personally embarrassing. I am incredibly grateful the "silver lining" of my experience was being treated by your people as a person with value, recognised skills, potential and kindness as I got back on my feet. I’m starting work tomorrow and studying on-line with Uni of Tasmania.
Thank you Sarina for your inspirational and wonderful people. I hope we again have the opportunity for our paths to cross and to catch up one day.