Stephen’s Before and After Story

Stephen’s Before and After Story

Hi Donna
 
Well firstly, sorry this has not come earlier as I have a job and have been busy....Whohooo  
  
I was involved with a provider that had pigeon holed me as just a another number and a meal ticket to them in my opinion . . . I would front up to tick a box so they could get paid, they gained no rapport with me and I would sit down and have the same questions fired at me every time, the one I hated the most was, So what do you do ?  Really you knew I was coming in for an interview and you weren't smart enough to bring up my resume to get a feel for me and align your questions to suit.......really.
 
I at this stage I was a miner pushed to the kerb by a big player that was downsizing and the last thing I needed was to be treated like I was a seasoned dole bludger, or be totally pushed away from my skill set or worse both. They simply had no networking skills along with an obvious desire to pump the numbers through with little to no quality control. On top of this "positive communication" from the provider to the recipient was never considered.
 
Then it all changed, one fine day whilst visiting my daughter in Varsity Lakes I decided to go into Sarina Russo in Robina with the intention to maybe change providers.
 
On arrival through the door it was blatantly obvious that I was in the right place, it was like walking into a room and seeing old friends, it was simply warm and inviting with beaming people that did not have that ''I have to put on this fake smile garbage''
 
Stephanie greeted me, John got in on the action my god he even offered me one of his hot chips! Gillian wanted to know all about me, Donna was ear wigging in the background throwing in suggestions and finally it was agreed to change from the robot I was with to the team of champions at Sarina Russo in Robina. Straight up I was handed to the lovely Kanika who was incredibly professional and had me on a mapped plan in no time.


Gillian takes me under her wing and contacts some of her Drilling buddy's unfortunately without success on this occasion but the point being I was in the building for three quarters of an hour and prospective employers were already being approached. All this time Donna was keeping an ear to the proceedings chipping in with advice.
 
One week later. 
 
After unscheduled visits and constantly being treated like a human by the team I got my break, one of the team knew Liz from CTM Training Solutions, they made the call, they sent my resume, I got an interview the next day, I got the job the day after
 
I currently work as a Trainer Assessor teaching various skills to those who want a job or a change of career, I love my job as I really like to see people gain new skills.....it simply rewards me.
 
To the complete team at Sarina Russo in Robina, thank you for the effort, skill, compassion and genuine desire to help ME, I wish each and every one of you the best in your own endeavour's, you deserve it.....friends.

Regards
Stephen   

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